2017 Ajusto survey: The Desjardins program
is making better drivers
Montreal, October 12, 2017 - A recent survey of Ajusto users confirms that, since Desjardins launched the program in 2013, it has helped improve the way people drive.
The majority of respondents (close to 75%) said they had improved their driving by sticking closer to speed limits and by avoiding sharp acceleration, braking and cornering. Also, 76% of them said they feel that Ajusto helps improve road safety.
"I'm really proud of the results. We're committed to helping improve road safety and preventing accidents. These results confirm that focusing on prevention is the key to making that happen," said Denis Dubois, President and COO of Desjardins General Insurance Group.
- 91% of respondents said they were satisfied with the program as a whole.
- Since the program was launched, users have saved an average of 10% on their auto insurance premium. Almost 80% of survey respondents said they were satisfied with their discount.
Drivers get rewarded sooner
Recent analysis has shown that after using Ajusto for only three months, a person's driving can be mapped sufficiently to assign a representative score. As a result, Desjardins has shortened the data collection period to just 100 days. Now clients don't have to wait for their policy renewal to enjoy the savings. Instead, they get their discount at the end of the 100-day period. An example of how Desjardins listened to feedback from clients to improve their offer.
Ajusto users can also continue to get driving feedback through the smartphone app called Desjardins Insurance Home-Auto, The Personal or State Farm Canada. Clients can use the app to sign up for the Ajusto and Alert programs. The app also includes features that allow clients to view their insurance policy, change their address, store a vehicle, get a quote and even start a claim.
Desjardins will continue to develop its mobile offer, providing added benefits for its policyholders. In fact, 9 out of 10 survey respondents thought new technologies (telematics, smart devices and apps) added value for customers.
As a reminder, the Ajusto program is available to drivers in Ontario and Quebec who insure their vehicle with Desjardins Insurance, The Personal or State Farm Canada (under the name Telematics). With Ajusto, policyholders can save up to 25% on their auto insurance premium based on their actual driving habits. The discount is calculated by measuring four criteria: driving smoothness (avoiding sharp acceleration, braking and cornering), speed, time of day and distance driven.
About Desjardins General Insurance Group
A subsidiary of Desjardins Group, Desjardins General Insurance Group (DGIG) is Canada's third largest provider of property and casualty insurance. The company distributes insurance under the Desjardins Insurance, The Personal, and State Farm Canada brands. DGIG is also a leader in Canada in white label distribution.